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Oct-14-2013

Job Opportunity at Carpets N More!

Posted by creatingyourspace under About Us, Countertops, Employee profile

11829830_SIf you have a passion for granite and love working with people who have the same passion, you’re in luck! We are actually looking for an experienced granite professional to manage field operations and area management.

Must have:

  • Quality Assurance
  • Field supervision experience

If this sounds like the job for you, please fax your resumé and salary history to:

Jul-16-2012

Raving Fans Finance Offer!

Posted by creatingyourspace under Promotions, Sales and Promotions

Mohawk Flooring  Have you been thinking about changing the flooring in your home?  Carpets N’ More and Mohawk are  having a special finance offer going on now until August 6, 2012!

Here are there details:

  • No interest if paid in full within 18 months
  • Available on all Mohawk products in the store
  • No minimum purchase

Fine Print: This offer applies only to single-receipt qualifying purchases

VIsit our website to get started!

 

May-31-2012

Design in the Details: Stitching

Posted by creatingyourspace under Design and Decorating, Interior Finishes

Details are what make a professionally designed room stand out. Interior designers and decorators know that designing and decorating a space is more than just arranging lighting and furniture, selecting wall colors, choosing flooring and buying accents.  Design is in the details. Small touches that might be overlooked at first glance are the things that make good design great design.

One design detail that many people probably overlook is stitching. Decorative stitching, as opposed to the stitching that holds a piece together, can add an extra bit of flair. Decorative stitching can be something like quilting or a blanket stitch on the edge of a throw or rug. As seen in this picture, detailed stitching can be done on leather as well as fabrics.

For leather or suede furnishings, decorative stitching is a common design element. The stitching can be done in a white or contrasting thread so it stands out. Just like quilting where the thread can blend or become a decorative element on its own, decorative stitching on leather can be subtle or bold. Stitching can be purely decorative or as part of the construction of the piece. Seams can be highlighted with contrasting thread for a decorative look.

Pillows and other soft goods can be embellished with embroidery as well as quilting. Embroidery can be done in geometric, abstract and representative patterns—the possibilities are endless.

Next time you are purchasing a rug, piece of furniture or decorative accessory pay attention to the details like stitching.

Apr-2-2012

Wood in the Bathroom

Posted by creatingyourspace under Hints and Tips, Kitchen and Bath

With all the moisture that comes with a bathroom you might think that you can’t do wood in the bathroom. This isn’t necessarily the case.  Having a fan that vents outside can help control humidity in the bathroom. Plus there are woods that are engineered and treated to withstand a bit of moisture.

Wood and laminate floors can be used in the bathroom. To protect them from moisture you’ll want to use a bathmat and wipe up any spills and splashes.  Wood and laminate are not as water resistant as other materials commonly used for bathroom floors like tile or vinyl.  Knowing how to take care of wood floors in wet areas can prolong the look and life of your investment.

Some woods are more moisture resistant than others. Teak for example is a wood that is commonly used outdoors and on boats.  Using teak as a wood floor or counter top in a bathroom is a great way to add wood to the bathroom.  Some treated and engineered woods intended for outdoor use on decks, railings or docks can also be used in wet areas like showers and around the tub. Doing your research before you install can save you time and headaches if the material is not what you need.

Wood can also be used on the vanity. Using a stone or solid surface counter on top of a wood vanity gives you the look of wood with the strength of stone. A great look for the bathroom.

Jul-12-2011

Flooring Favorites from Hartco Flooring

Posted by creatingyourspace under Hardwood / Laminate

Hartco Flooring is now part of the Armstrong flooring family.  Armstrong Hardwood has a variety of species and finishes and will continue Hartco’s popular hand-scraped wood flooring collection.  Designs and styles include distressed and rustic, exotics and contemporary dark stained flooring. This collection has something for every décor style.

 

The Armstrong Hardwood collection has hundreds of wood flooring choices, from distressed to fine grain. Oak to maple to walnut and more woods are available in a range of stains, widths and board lengths. One of our favorites in the collection is the Antique Natural Maple. This flooring has the distressed feeling of true antique or reclaimed wood floors. Combined with the durability and technology of contemporary flooring, this antiqued floor gives you the best of both worlds.

 

Hand-scraped hardwood floors are a popular flooring trend. The term “hand-scraped” refers to the type of surface treatment wherein the surfaces have been carefully sculpted to create unique finishes. Hammered, chiseled or sculpted by artisans using a variety of tools, these floors that have a natural-worn looking appearance. Despite these floors having an aged appearance, they are available in popular colors that suit every décor from contemporary to rustic farmhouse. One of our favorites is the Toasted Wheat walnut. The warm, rich brown has an aged, antique patina look to it. Would look lovely in a kitchen or bedroom.

 

For more information on these and other Armstrong products visit us online at Carpets N More website.

Feb-8-2010

The Carpets N More Difference

Posted by creatingyourspace under About Us

dsc05142Here, at Carpets N More we pride ourselves on having knowledgeable, caring and service minded people in every department of our company in order to give you the best possible experience. We realize that the items we provide are items that can make the difference between just a house and YOUR home. When you choose products from us, they are designed to last a long time and we realize how important the selection process is to you as well as every step until the installation is complete. Even after the project is complete, we are here for you as a resource to ensure your products are maintained properly.

You might be wondering, “What does the MORE in Carpets N More stand for?

The MORE in Carpets N More stands for:

  • More flooring products than carpet such as tile, wood, natural stone, laminate, vinyl, area rugs and even some specialty flooring.
  • It also stands for products other than flooring such as organizers for you closet or garage, countertops and window coverings.
  • Besides the products, the MORE stands for more SERVICE, more VALUE, more CHOICES, more ADVICE and MORE THAN YOU EXPECTED.
  • No matter what type of customer you are, we offer MORE than just products for the home. We offer commercial solutions, property management solutions, builder solutions and MORE. No matter what your situation, we’ve got the tools and the team to get the job done for you.

We have multiple locations to serve you depending on your area and your needs. Please click here for Las Vegas locations and visit us at 2955 N Ulster in Denver (Stapleton) for our Colorado location. We look forward to showing you the MORE in Carpets N More.

Jan-29-2010

Employee Profile: Libby Lockett (Las Vegas Location)

Posted by creatingyourspace under Employee profile

15821956340_origIn an effort for you to get to know our team better, below is an interview with our very own Libby Lockett. See below to learn more about Libby and Carpets N More! Thanks, Libby!

1.    What is your name and position with Carpets N More? (not just your title, tell us what you really do!)  My Name is Libby. I am the Customer Service Manager. I handle all flooring related issues needed after flooring is installed. I work with problems from the original install, purchase order situations from builders, extra material needed.  I work with retail customers as well as various builder accounts. I spend my day handling situations that are usually problems for clients and getting fast resolution and service to them.

2.    How long have you been with the company? – I have been with Carpets N More since March of 2004.  I started out handling strictly the KB Homes account and have over time, taken over the retail homeowners and several various other builders.  I actually knew nothing about flooring when Steve took a chance on a girl with no flooring knowledge..and I have since learned so much, and continue to grow every day.

3.    What is your favorite thing about Carpets N More?- Working here allows me to apply and further develop my skills in customer service and the flooring industry. The management team allows me the opportunity to be who I am and utilize my skills in customer service. I am given the opportunity to make decisions and utilize my abilities for problem solving and grow within myself and my field.  I also enjoyed taking over retail customer service, making sure to get issues resolved in a
timely manner that reflects well on our company. I get tremendous satisfaction in seeing finalization on work and negotiating final payment for our company on work completed.

4.    What do you think makes Carpets N More unique? – Carpets N More has a unique sense I think due to the family feeling we have here. I truly have to say I Love Steve Chesin…He is an awesome person and I couldn’t imagine working for anyone else, after having worked for him.  Everyone here strives for the same goal..customer satisfaction.  We go above and beyond the normal buying experience for our homeowners, and everyone is committed from the original meeting with sales, to installation and any customer service needed afterwards.  Our homeowners are not left hanging.

5.    Do you have a memorable customer experience that you can share?- I had a homeowner several years ago that we did a tile install for and she was very persistent in what she wanted, we will say.  I think what made her so memorable was threw approx a month of scheduling, repairs, her changing her mind, just several different things, when all was said and done, she called me and thanked me for my patience, and invited me to tea and crumpets…that’s one you don’t get everyday.  That really stuck with me.  Any customer service experience I have when a homeowner tells me “thanks so much, I appreciate your follow up, I appreciate the prompt call, I appreciate the prompt service” , is what it’s all about everyday for me. I like to leave my homeowners with a “feel good” experience so they will tell all their friends and so on.

6.    Why should a customer choose Carpets N More over a box store or another retail store? – Because they will not receive the total service package we offer.  From the first time they step into our showroom threw the first time they need me, our employees go above and beyond for our clients.  We stand behind our products and our workmanship. When you call Carpets N More, you get just what we say   MORE  !!

7.    What is the best part about your position?-Customer Satisfaction..making our client’s happy. Making sure they are completely satisfied with their installs.  And if there is an issue needed, knowing I am on top of it and from that point they will tell other potential customers how awesome we are.  The most important thing in my position is to keep homeowners calm, keep in touch and reassure them. If I have an ongoing issue, sometimes just a simple call to say “ I have not forgot about you” , makes all the difference.. the best part about my position is SATISFYING HOMEOWNERS SO THEY WILL CONTINUE TO SHOP AT CARPETS N MORE AND SO WILL THEIR FRIENDS.

8.    If there’s one thing you could tell past, current or future customers, what would it be?- Let us install your flooring. You will not regret it..we are awesome from start to finish.  We have the best team around.

9.    What’s your favorite floor in your home and why? – I am a carpet kind of gal. I like the warm feeling under my feet.

10.    If you could have any product that Carpets N More sells in your home what would it be?  Carpet..all the way. Wood is nice, but I prefer a warm snuggly feeling.

Jan-29-2010

Employee Profile: Libby Lockett (Las Vegas Location)

Posted by creatingyourspace under Employee profile

15821956340_origIn an effort for you to get to know our team better, below is an interview with our very own Libby Lockett. See below to learn more about Libby and Carpets N More! Thanks, Libby!

1.    What is your name and position with Carpets N More? (not just your title, tell us what you really do!)  My Name is Libby. I am the Customer Service Manager. I handle all flooring related issues needed after flooring is installed. I work with problems from the original install, purchase order situations from builders, extra material needed.  I work with retail customers as well as various builder accounts. I spend my day handling situations that are usually problems for clients and getting fast resolution and service to them.

2.    How long have you been with the company? – I have been with Carpets N More since March of 2004.  I started out handling strictly the KB Homes account and have over time, taken over the retail homeowners and several various other builders.  I actually knew nothing about flooring when Steve took a chance on a girl with no flooring knowledge..and I have since learned so much, and continue to grow every day.

3.    What is your favorite thing about Carpets N More?- Working here allows me to apply and further develop my skills in customer service and the flooring industry. The management team allows me the opportunity to be who I am and utilize my skills in customer service. I am given the opportunity to make decisions and utilize my abilities for problem solving and grow within myself and my field.  I also enjoyed taking over retail customer service, making sure to get issues resolved in a
timely manner that reflects well on our company. I get tremendous satisfaction in seeing finalization on work and negotiating final payment for our company on work completed.

4.    What do you think makes Carpets N More unique? – Carpets N More has a unique sense I think due to the family feeling we have here. I truly have to say I Love Steve Chesin…He is an awesome person and I couldn’t imagine working for anyone else, after having worked for him.  Everyone here strives for the same goal..customer satisfaction.  We go above and beyond the normal buying experience for our homeowners, and everyone is committed from the original meeting with sales, to installation and any customer service needed afterwards.  Our homeowners are not left hanging.

5.    Do you have a memorable customer experience that you can share?- I had a homeowner several years ago that we did a tile install for and she was very persistent in what she wanted, we will say.  I think what made her so memorable was threw approx a month of scheduling, repairs, her changing her mind, just several different things, when all was said and done, she called me and thanked me for my patience, and invited me to tea and crumpets…that’s one you don’t get everyday.  That really stuck with me.  Any customer service experience I have when a homeowner tells me “thanks so much, I appreciate your follow up, I appreciate the prompt call, I appreciate the prompt service” , is what it’s all about everyday for me. I like to leave my homeowners with a “feel good” experience so they will tell all their friends and so on.

6.    Why should a customer choose Carpets N More over a box store or another retail store? – Because they will not receive the total service package we offer.  From the first time they step into our showroom threw the first time they need me, our employees go above and beyond for our clients.  We stand behind our products and our workmanship. When you call Carpets N More, you get just what we say   MORE  !!

7.    What is the best part about your position?-Customer Satisfaction..making our client’s happy. Making sure they are completely satisfied with their installs.  And if there is an issue needed, knowing I am on top of it and from that point they will tell other potential customers how awesome we are.  The most important thing in my position is to keep homeowners calm, keep in touch and reassure them. If I have an ongoing issue, sometimes just a simple call to say “ I have not forgot about you” , makes all the difference.. the best part about my position is SATISFYING HOMEOWNERS SO THEY WILL CONTINUE TO SHOP AT CARPETS N MORE AND SO WILL THEIR FRIENDS.

8.    If there’s one thing you could tell past, current or future customers, what would it be?- Let us install your flooring. You will not regret it..we are awesome from start to finish.  We have the best team around.

9.    What’s your favorite floor in your home and why? – I am a carpet kind of gal. I like the warm feeling under my feet.

10.    If you could have any product that Carpets N More sells in your home what would it be?  Carpet..all the way. Wood is nice, but I prefer a warm snuggly feeling.

Jan-18-2010

Ready for a new blog experience?

Posted by creatingyourspace under About Us

fsc-logo-for-email-signatureWe’re glad you are here! We don’t care how you found us, (actually, we  really do…) we are just glad that you stumbled upon us. While you’re here, we’d like to tell you a little bit about us and what you can expect from this blog.

We want you to know:

  • What’s new and shiny (sometimes literally) in the world of flooring and the kitchen and bath industry
  • How to PROPERLY care for you floors (whether you bought them from us or not, it’s a crime to ruin a good floor)
  • The happenings at Carpets N More in Las Vegas
  • The answers to those burning flooring questions you know you’ve always wanted to ask, but didn’t have your own personal expert at your disposal (Now you do!)
  • That we are here to serve as YOUR resource for all things flooring, countertop, window covering and organizer related. All you have to do is ask!

The best way to stay in touch with us and get all of the knowledge we have to share with you is to visit our websites – Las Vegas. Choose your location and on each site you can follow us on Twitter or fan us on Facebook to be sure not to miss a thing!

We sincerely look forward to keeping you in the loop and helping you in any way we can. If you want to buy floors from us, already have floors or don’t need floors but think they’re fun to learn about, we’re here to help. Let us be your resource!

Jan-18-2010

Ready for a new blog experience?

Posted by creatingyourspace under About Us

fsc-logo-for-email-signatureWe’re glad you are here! We don’t care how you found us, (actually, we  really do…) we are just glad that you stumbled upon us. While you’re here, we’d like to tell you a little bit about us and what you can expect from this blog.

We want you to know:

  • What’s new and shiny (sometimes literally) in the world of flooring and the kitchen and bath industry
  • How to PROPERLY care for you floors (whether you bought them from us or not, it’s a crime to ruin a good floor)
  • The happenings at Carpets N More in Las Vegas
  • The answers to those burning flooring questions you know you’ve always wanted to ask, but didn’t have your own personal expert at your disposal (Now you do!)
  • That we are here to serve as YOUR resource for all things flooring, countertop, window covering and organizer related. All you have to do is ask!

The best way to stay in touch with us and get all of the knowledge we have to share with you is to visit our websites – Las Vegas. Choose your location and on each site you can follow us on Twitter or fan us on Facebook to be sure not to miss a thing!

We sincerely look forward to keeping you in the loop and helping you in any way we can. If you want to buy floors from us, already have floors or don’t need floors but think they’re fun to learn about, we’re here to help. Let us be your resource!