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Carpets N More

A blog about Floors and More

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Archive for March, 2010

Mar-31-2010

Another Testimonial from a Satisfied Customer!

Posted by shannonbilby under Testimonials

Please take a moment to read this testimonial from another satisfied Carpets N More (Las Vegas) customer!

Dear Angel,

When I called, Libby said you are the one to talk to. I bought carpet from your store last week and had it installed and wanted to share some comments.

Tony Maglothin at the Tropicana/Pecos store helped me. I was on a very tight budget plus my cousin was visiting, so I knew this project would be easier to accomplish while I had her help – one more reason I wanted carpet that was in stock. We went right to the rolls in the back of the store. Tony did not seem to mind that I was not looking to carpet a new 5,000 sq. ft. home with top of the line carpet; I wanted new carpet and needed to have it installed asap and – while very low key – he helped me kindly. His demeanor was very pleasant. I didn’t have to deal with a salesman with a big ego or one who tried to make me feel that I wasn’t worth his time. He helped me to find what I wanted. After dealing with several other stores, this was incredibly refreshing!

Two days later, Ramone and Raul showed up right around 8AM (in an 8 – 12 window!) They got busy disconnecting the huge TV set and helped us dismantle my large bed. My cousin and I managed to get everything else handled before hand. Ramone even offered to haul away my vertical blinds which my cousin and I had taken down to discard. He was funny, efficient, clean, and a real pleasure to have in my home. I could not believe that when they were done, he had managed to reconnect the cable tv and home theater wires perfectly! I was so afraid I’d never get it back together but he eliminated the problem completely! That – in particular – exceeded my expectations.

In just a few hours, the men were done. They took obvious pride in their work. Every detail of the install was apparent and the carpet looks amazing. I remember when Carpeteria installed the original carpet 14 years ago and it was nothing at all like this experience. Your team was respectful and incredibly professional.

I will highly recommend Carpets N More to everyone. The entire experience made me so happy – I got a wonderful Mohawk carpet for less than I dreamed possible and it was installed quickly, cleanly, and beautifully. Along with new drapes and a new bed ensemble, I was able to make over my bedroom, stay within my budget, and finish my project on time while my cousin was here to help.

I write a column in the Las Vegas Business Press and sometimes I can “get away with” a plug for an area business. I will definitely try to share this experience with my LVBP readers. Thank you. It is obvious you run a great operation in an industry that has a wide variety of standards. You are at the very top. I hope you will share my satisfaction with your employees. They deserve an extra pat on the back.


Warmest regards,

Robin Jay

karin-croppedBelow is an interview with Design Consultant Karin Stalteri. Please read on to get to know Karin a little better!

What is your name and position with Carpets N More? Karin Stalteri – Design Consultant / Residential Contract Manager. I work in a dual role both as a design consultant meeting with customers to pick out their flooring and countertops as well as manage residential builder accounts.

How long have you been with the company? A little over 2 years

What is your favorite thing about Carpets N More? Getting to use my creativity

What do you think makes Carpets N More unique? We are able to provide our customers with great pricing because we do so much volume as opposed to some other stores and design centers that have very little work and are not able to pass on or provide their customers with these types of discounts and pricing.

Do you have a memorable customer experience that you can share? Just about every experience is memorable. I always enjoy the ones where people really care about their home and having it be something special.  I encourage people to take the time to really make smart choices that they are going to love now and for years to come.

Why should a customer choose Carpets N More over a box store or another retail store? Better pricing and customer service

What is the best part about your position? Helping people create a unique home.

If there’s one thing you could tell past, current or future customers, what would it be? Seal your grout and don’t get carpet that is too light!

What’s your favorite floor in your home and why? My entryway. I have a custom made medallion and it creates a great first impression.

If you could have any product that Carpets N More sells in your home what would it be? Antico Hardwood

Mar-25-2010

How to Remove Easter Egg Dye from Carpet

Posted by shannonbilby under Care and Maintenance, Carpet

spaceball2010-03-25_165734It’s almost Easter! If you love to dye Easter eggs, but hate the worry of wondering what to do if you spill the dye on the carpet, stop worrying! Below are simple and easy guidelines to follow if you have a spill with Easter egg dye. You always want to treat spills as soon as possible and follow the instructions closely.

Detergent Solution – Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues.  Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (flourescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Warm Water – Lukewarm tap water should be used in most cases to rinse the cleaning solutions from the fiber. Failure to completely rinse the solutions from the fiber may cause accelerated soiling.

Ammonia Solution – Mix one (1) tablespoon of household ammonia per cup of water. Please note: Be aware that ammonia, if used improperly, can cause a color change. Be sure to test a hidden area.

Not sure? Call a Professional – Professional cleaners have the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills. Always consider consulting a professional cleaner regarding any spot removal question. Carpet and Rug Institute – 1-800-882-8846.

Mar-22-2010

Thank you!

Posted by shannonbilby under Sales and Promotions

Thank you to everyone that came out to support our Grand Opening efforts!

front-porch-ad-thank-you1


Mar-16-2010

Disney Carpets and Rugs

Posted by shannonbilby under Area Rugs, Carpet

disneyWe had some great feedback today on Facebook regarding our fans favorite Disney characters so we wanted to make sure you knew more about what the program has to offer!

The program is inspired by the colorful worlds of favorite Disney friends. The Disney Collection weaves the warmth and soft durability of Shaw® carpet with the magic and fun of Disney. The collection is designed around six Disney and Disney · Pixar favorites: Winnie the Pooh, Cars, Toy Story, Disney Princess, Disney Fairies and Hannah Montana.


Winnie the Pooh

Help your little one experience the joy and wonder of exploring the world. The whimsical designs and colors of the Hundred Acre Wood bring delight and discovery to the whole family.

Cars

Gear up his or her room, and you’ll be right on track to give them thrills and excitement. Your little racer will steer into the fun with carpet designs and colors that will keep them revved up lap after lap.

Toy Story

Let your child’s imagination blast off in a room where everything fun comes to life, and every moment is touched with magic. No batteries needed – just fun–filled designs and colors fueled with a turbo boost of imagination.

Disney Princess

Make your little girl’s room her castle with designs and colors that will transform her room into a palace. Then share in the joy as her imagination takes over and all her dreams come true.

Disney Fairies

Journey to Pixie Hollow and experience the enchanted life of the Disney Fairies characters who live there. These designs and colors create a true flight of fancy for anyone who chooses to believe.

Hannah Montana

Grab your backstage pass to the rockin–est room in the house with a carpet that makes you the superstar! On this stage, design and color are sharing the spotlight with you. It’s no secret. This is your room. Your way.

The program offers wall to wall carpets and area rugs. The wall to wall carpets have themed patterns, shags and even traditional patterns that you can use to coordinate and flow into other rooms of the house. The area rugs come in 4×6, 6×9, 8×11, 9×12 and even custom sizes!

Click here to see the styles and colors!

Mar-12-2010

Considerations for Window Coverings

Posted by shannonbilby under Window Coverings

windowpishutters1When considering the purchase of window coverings, there are several things to keep in mind. Hunter Douglas provides everything you need to make your windows a beautiful expression of the way you live.

Considerations:

  • Light Source – different products are designed depending on which direction your windows face
  • Privacy – Do you need privacy from people such as neighbors or from objects outside that are not something you want to constantly view?
  • Style – Traditional, contemporary, relaxed, formal, country warmth or urban sophistication. No matter what your style, Hunter Douglas has a product for you
  • Color – Hunter Douglas stays on top of all of the latest color trends to offer you all of the color choices you could want
  • Shapes – Have a difficult shape? From arches to angles, circular to Palladian, there is a Hunter Douglas product to fit your shape
  • Special needs – need special assistance operating your window coverings? Hunter Douglas offers a variety of lifting options such as remote controls
  • Energy efficiency – Hunter Douglas window coverings are impressively energy efficient
  • UV Protection – Built in ultraviolet protection gives you the power to reduce harmful rays that can fade carpet and furniture
  • Safety – Kids, pets or loose cords can spell trouble. Hunter Douglas offers operating systems and special features that are designed to keep your home safe

For more information and picture of specific products, visit the Hunter Douglas website or our product catalog here. There’s a variety of tools and a wealth of knowledge to be discovered!

Mar-10-2010

How to Dress Up a Plain Shower

Posted by shannonbilby under Ceramic/Porcelain

dsc_0184If you are planning a bathroom project where you plan to put tile in a shower or in a tub surround – WAIT and read this first. We would like to show you  some easy and cost effective ways to use decorative tiles to give your shower or tub surround a custom or designer look.

First things first, let’s talk about the different types of decorative tiles:

  • Listellos – these are decorative tiles that are often referred to as liners, feature strips, borders and a variety of other terms.  Listellos are usually long rather than square.
  • Inserts – inserts are usually 4×4 or 6×6 decorative tiles that are sold individually and have a decorative design that indicates that they are to be used sparingly and not to cover a large area.
  • Mosaics – Tile size 2”x2” and smaller are usually referred to as mosaics and are often used with different colors to create a pattern or decorative inset. Some of these smaller tiles also come in different shapes, such as hexagon.

Here are some ideas about what you can do with them!

Remember that sometimes simple is better. If you fall in love with a decorative tile, mosaic or insert – that doesn’t mean that you have to use as many as you can, everywhere you can. Another way to think about these types of tiles is as accessories or jewelry. Sure, the shower or outfit will look fine without them, but think about how much better an outfit looks when it is properly accessorized.

  • Use a listello as a decorative band. These can be installed at chair rail height or around eye level.
  • Create a picture frame border on the back wall of a shower or tub surround and change the inside of the picture frame to a different tile or different direction.
  • Use decorative inserts to randomly scatter throughout an area. Remember that sometimes simple is better. If you fall in love with a decorative tile, mosaic or insert – that doesn’t mean that you have to use as many as you can, everywhere you can.
  • Mosaics can be used in many different ways. Mosaics usually come on a mesh-mounted sheet for easier installation. These sheets can be cut into different size strips, squares or any shape you can imagine. You can really use your imagination when it comes to mosaics as to how they can be applied. Unlike listellos and inserts, mosaics can be used in large quantities for drama and effect.

These are just a few ideas of how you can use decorative tiles to dress up an area or give it a designer look. Feel free to come by our showroom and give us more detail about your project so we can find the best way to use decorative tiles in your project!

Mar-9-2010

Homes for Our Troops

Posted by shannonbilby under Community Involvement

fscapture-logoWe are a proud supporter of Homes for Our Troops, a national non-profit, non-partisan 501(c)(3) organization founded in 2004. Along with Homes For Our Troops, we are strongly committed to helping those who have selflessly given to our country and have returned home with serious disabilities and injuries since September 11, 2001.

It is with duty and honor that Homes for Our Troops assists severely injured Servicemen and Servicewomen and their immediate families by raising donations of money, building materials and professional labor and to coordinate the process of building a home that provides maximum freedom of movement and the ability to live more independently. As a committed member of DCS Partnership Group, we have volunteered to participate in homes built in our area.

The homes provided by Homes for Our Troops are given at NO COST to the Veterans we serve. To learn more about the Homes for Our Troops organization or to sign up for key volunteer positions please visit them at: www.homesforourtroops.org

dal-z846cafeReader Question:

What is the appropriate size grout joint width for rectified tiles?

Answer:

This question was submitted by Stuart Harris in the Las Vegas Craig Showroom and answered with support from Dal Tile.

Rectified tiles continue to increase in popularity, particularly in the commercial arena. For years, the
industry and Dal-Tile have recommended that Rectified tiles can be installed with a 1/16” grout joint.
However, installations have become more time consuming and difficult to ensure compliant installations when attempting to install a Rectified tile with a 1/16” grout
joint. In response, the new TCNA (Tile Council of North America) Handbook addresses this issue by
stating that “the actual grout joint size shall be at least 3 times the actual variation of
facial dimensions of the tile.” To simplify: Rectified tiles, regardless of size, shall have a grout joint
width no less than 1/8”.

Thanks, Stuart and Dal Tile!

Mar-3-2010

Shaw Spring is Green Promotion

Posted by shannonbilby under Promotions

7f598972-fc05-4cc4-b946-b5583c55244ffullIn coordination with Shaw’s third sponsorship of the HGTV Green Home Giveaway, Shaw is again launching the industry’s leading national promotion, Spring is Green. This spring, the environment is transforming on the outside and Shaw is looking to change your inside environment. The message is centered on budget-friendly and eco-friendly flooring. This year, in order to better align with the HGTV Green Home Giveaway, the promotion begins April 16 and ends June 7. Spring is Green will feature national television, print and online advertising, including a $200 off Shaw Flooring coupon.

Shaw is once again the exclusive flooring sponsor for the HGTV Green Home Giveaway. HGTV is building its third annual “green” home in The Pinehills, an innovative master-planned community located in Plymouth, Massachusetts. One lucky winner will receive the fully-furnished, custom-built 2010 HGTV Green Home this spring.

Viewers can enter for their chance to win the home and grand prize package during the 2010 HGTV Green Home Giveaway, from April 16-June 4, 2010. Fans can get a virtual tour of the home on HGTV.com beginning in April, followed by a televised tour during the HGTV Green Home 2010 special on Sunday, April 18 at 8:00 p.m. ET/PT.

Look for the Shaw national print campaign in the following publications throughout the spring:

· Country Living

· BHG Better Living

· Coastal Living

· Traditional Home

· Southern Living

· House Beautiful

· Special Interest Publications

. And more….

For the fifth consecutive season, Shaw will be offering a coupon on the web site, shawfloors.com. Starting April 16th, you may download coupons for $200 off qualifying Shaw Flooring, including the recyclable Anso nylon and eco-friendly Epic hardwood. New in 2010, coupons can be redeemed on qualifying Anderson Hardwood Flooring products.