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Carpets N More

A blog about Floors and More

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Archive for April, 2010

Apr-29-2010

We Need Your Help!

Posted by shannonbilby under Community Involvement

michael-spada-blanket-drivePlease read the following letter from Michael Spada from Las Vegas who needs your help. At the end, you will see how you can do your part to help make a difference in someone’s life!

Hi!

My name is Michael Spada.  I am 14 years old and live in Las Vegas, NV.  On March 17th I was diagnosed with Burkitt’s Lymphoma.  I am blessed and fortunate enough to be fighting this disease with the help and support of the wonderful doctors, nurses and staff on the pediatric oncology floor at Sunrise Children’s Hospital in Las Vegas, NV.

I am not alone.  There are many children who are at Sunrise Children’s Hospital to be treated for horrible malignant diseases.  One of the side effects of treatment is loss of weight.  When this happens we get very cold.  The pediatric oncology floor has standard hospital blankets but I am blessed to have people who love me that have given me blankets that comfort me and keep me warm while I’m being treated.  The staff has commented on my cozy blankets and has mentioned that they once had blankets that were donated to them.  But with the economy the way it is the blankets have stopped coming.

I would like children being treated on this floor to be blessed like me and have nice, soft, cozy, and warm, blankets to comfort them too.  That’s why I have started a blanket drive.  I am asking if you would be so kind as to make a donation of a blanket or two, whatever you can do and get them to my mom & dad, or the hospital floor that I am on.  I want every child that has to come here to be warm and comforted and to know that people care.

The blankets need to be brand new and free from pet hair and cigarette smoke smell. It is best if the blankets are a soft fleece material.

You can email my mom & dad at spada656@yahoo.com, or send to or drop off the blankets at:

Sunrise Children’s Hospital

Children’s Administration

3186 South Maryland Parkway

Las Vegas, Nevada 89109,

Thank you so much for all your help,

Sincerely,

Michael Spada

You can also drop off your blankets at Carpets N More. Please bring your new blanket (free from pet hair or cigarette smoke smells) to any of the following locations.

Come to either our Craig Location  at I-95 & Craig Rd.

7091 W. Craig Rd.
Las Vegas, NV 89148
702-589-8150
Mon – Fri: 10:00 – 7:00
Saturday: 10:00 – 6:00
Sunday: 11:00 – 5:00

or our Tropicana Location at Tropicana & Pecos
3265 E Tropicana Ave.
Las Vegas, NV 89121
702.433.0295
Mon – Fri: 8:00am – 7:00pm
Saturday: 8:00am – 6:00pm
Sunday: 11:00 – 5:00

or our Corporate Office at Dean Martin & Warm Springs
Corporate Office and Design Center
7260 Dean Martin Drive, Suite 100
Las Vegas, NV 89118
702.458.9999

You can get directions to all locations here.

Thank you in advance for your support!

wood-hardness

This chart is best used for comparison to show which woods are more relatively stable that others. This means what you can expect as far as shrinkage or swelling. In actuality when the floor is installed and the boards are laid next to each other, this tends to restrain movement so the change would be diminished in a complete floor .

*Note -Although some tropical woods such as Australian cypress, Brazilian cherry, merbau and wenge appear in this chart or have excellent moisture stability compared to domestic oak, actual installations of many of these woods have demonstrated significant movement in use. To avoid problems later, extra care should be taken to inform potential users of these tendencies prior to purchase.

Source: Stability ratings taken from Wood Handbook: Wood as an Engineering Material (Agriculture Handbook 72, Forest Products Laboratory, Forest Service, US Department of Agriculture; revised 1987)

Apr-21-2010

Luxury Vinyl Tile

Posted by shannonbilby under Specialty Flooring

resilwhy03If your memory of vinyl flooring is that of industrial style vinyl tiles underfoot at the old supermarket, memorize this: today’s vinyl tile has gone beautiful. That’s one reason it’s called Luxury Vinyl Tile (LVT).

LVT is illusional. LVT features printed designs that mimic hardwoods, stone, ceramic tile, metal flooring, bamboo, marble — you name it. It simulates these materials so well that most people can’t tell the difference between the real and LVT. (We dare you to try!)

LVT is luxury without the price tag. We know you’re not made of money and neither is LVT. It’s beautifully affordable, and that’s no illusion.

LVT is tough. It offers you the look of ceramic tile or stone without the cold bare feet. (brrr!) It’s stable, quiet underfoot, stands up to wear and tear and won’t splinter, chip, crack or need waxing.

LVT celebrates versatility and flexibility. Practical in any room in your home, LVT comes in countless styles and patterns, colors galore and sizes from 4”, 6” and 8” planks to 12”, 16” and 18” tiles.

LVT is, BTW, ideal for DIY. Easier to install than ceramic tile or stone, LTV is a favorite project for weekend handymen and even handier women.

Note: “peel and stick” vinyl tile is not the same as LVT and can fail over time, creating loose tiles. Ask us for guidance.

Feel free to call us for more information or to ask a question. And don’t hesitate to leave a comment here – we’d love to hear from you!

Apr-20-2010

Employee Profile: Stuart Harris

Posted by shannonbilby under employee profile

img_1293Please take a few moments to get to know Las Vegas employee Stuart Harris a little better!

What is your name and position with Carpets N More? Retail Store Manager at the Craig Rd Store IE Sales Person Extraordinaire.

How long have you been with the company? I’m not sure. What time is it?

What is your favorite thing about Carpets N More? The freedom to be myself and provide the kind of service that I would want.

What do you think makes Carpets N More unique? People like me that care about what they do.

Do you have a memorable customer experience that you can share? I love all my Customers but one Lady that wasn’t even my Customer handmade some thank you cards for me that matched my business cards. Very special.

Why should a customer choose Carpets N More over a box store or another retail store? We care about the job that we do and stand by it. Personal service.

What is the best part about your position? See # 3

If there’s one thing you could tell past, current or future customers, what would it be? Don’t forget to remember me! (See Carrie Underwood)

What’s your favorite floor in your home and why? My carpet and the duet pad in my bedroom. Very cozy!

If you could have any product that Carpets N More sells in your home what would it be? New counters and closet organizes. I dream of closet organizers.

Apr-16-2010

New Website Design!

Posted by shannonbilby under About Us

lv-homepageIt’s finally here! The Carpets N More Las Vegas site has a new look and feel. It’s a similar look and feel to the Carpets N More Colorado site, but there are a few differences. Please take a moment to check it out and let us know what you think. Before you raise your hand and ask yourself why you would want to look at a flooring store’s website….hold that thought and read on.

Our sites are not designed to give you directions and show off our logo, we have a website that is interactive and helpful! Even if you don’t need flooring at the moment, there are still things you can do that are fun on our site.

For example, we offer:

  • Product Catalogs filled with the products we carry
  • Interactive quizzes such as The How I Live and What I Like Quizzes
  • A virtual room designer where you can place different products in different room scenes
  • A section with FAQ’s and answers
  • Design galleries full of room scenes to inspire you
  • Designer’s Corner with helpful tips and articles

Check out the Las Vegas redesigned site or the Colorado website and plan to spend some time there. We think you’ll have a great time.

Apr-14-2010

Employee Profile – Sarah Alexander

Posted by shannonbilby under employee profile

sarah-croppedWhat is your name and position with your company?

Sarah Alexander, Design & Sales specialist- assist customers on everything

How long have you been with the company?

Since Feb 23 2010

What is your favorite thing about your company?

Beautiful showroom to work in and the family-like environment.

What do you think makes your company unique?

Our clients are of all types from residential home owners, to architects, to builders, to designers.

Do you have a memorable customer experience that you can share?

It’s nice to watch our fans/ customers become fans on Facebook and follow the company in that way.

Why should a customer choose your company over a box store or another retail store?

Personalized attention and excellent service

What is the best part about your position?

It’s different everyday.

Why do you think customers should purchase from our company rather than another store?

Because we’re the best!

What’s your favorite floor in your home and why?

I live in an apartment, I guess I’d say the berber frieze because it’s cleans up pretty easily.

If you could have any product that your company sells in your home what would it be?

Acacia walnut! Love love love it!

Apr-12-2010

Testimonial

Posted by shannonbilby under Testimonials, Uncategorized

Please take a moment to read this testimonial from one of our Las Vegas clients!

I needed a patch job done on my new kitchen floor where the movers tore a piece moving in my refrigerator. Carpets N More sent out a gentleman by the name of Juan to do the job.

He was there when he said he would be, very personable & professional. As I watched him work, I was amazed at the detailed work and patience he has. In a matter of a few minutes he was done and even though I knew where he had replaced the tile I could not tell it was a replacement piece, it’s perfect! I defy someone to come in and point it out to me.

I’m completely satisfied with the work done and Juan who also happens to be a very nice man. He truly is a magic maker for flooring.

Thanks so much to Carpets N More and in particular to Juan. You all have a wonderful craftsman in your employ, don’t let him go. Because of him and his work I will recommend your company and of course Juan to my family and friends and keep the # handy for me for future use.

Sincerely,

Jeffrey W. Baker
Henderson

Apr-9-2010

Reader Question: Shopping for New Carpet

Posted by shannonbilby under Reader Questions

whycarpet1Reader Question: Hello, I’m currently shopping for new carpet. Don’t want any too expensive but not too cheap. Just had a few ?’s…. Is nylon a good make, in terms of not going flat too fast, staying a little plush, etc? Also, would laminated cherry hard wood flooring be more maintenance or not, as oppose to carpet? Hope I didn’t bombard you with all the ?’s : )) Your input is greatly appreciated.

Answer: I guarantee we can find the perfect flooring for your home. Nylon carpet is of slightly higher quality than polyester. However, polyester has made huge waves recently with something that is called PET. It is made out of recycled plastic if you are at all concerned with staying “green”. There are certain types of strands that are going to hold their form better than others. Mohawk makes a carpet that incorporates a very tight twist in order to eliminate matting and wearing too quickly. As far as hard surface goes, there is a difference between laminate and hard wood and I’m not really sure which you are asking about. Laminate probably requires the least amount of maintenance between all three types of flooring. Carpet needs to be vacuumed on a regular basis and hardwood needs to be maintained by it’s surroundings. By that, I mean you need to maintain a certain level of humidity in order to keep the natural wood from drying out and warping. If you would like, feel free to call me at the store @ 702-433-0295 and we can discuss this with a little more detail. My name is Adam and I hope to hear from you soon.

Apr-5-2010

Employee Profile: Adam Chesin

Posted by shannonbilby under employee profile

adam-headshotIn an effort to help you get to know our team a little better, here’s the profile of Adam Chesin!

What is your name and position with your company?
My name is Adam Chesin.  I am the Retail Sales Manager for Carpets N More in Las Vegas.  I do whatever I can to provide the highest quality flooring service to the residents of Southern Nevada.
How long have you been with the company?

I have been with the company for just over three years, and many more to come.

What is your favorite thing about your company?
I really enjoy the fact that the majority of people that work here have been working here for a long time.  It makes for a whole new level of trust and camaraderie between employees.

What do you think makes your company unique?
Carpets N More is completely unique in the sense that we do it all; commercial work, builder accounts, property management, and retail.  On top of that, we have a one of a kind retail showroom with a layout that I have never seen anywhere else.

Do you have a memorable customer experience that you can share?
I went out to a customer’s home for a customer service issue.  He was absolutely livid about something that was pretty minor and easily fixable.  After being yelled at for a solid 10 minutes, I apologized and explained that we would fix it immediately and what it would take to execute.  The gentleman, who was probably in his sixties, was pleased with my remedy and offered me a glass of iced tea.  I graciously accepted and went on to shoot pool at his house for 3 hours to follow.  He now comes into my store on occasion simply to visit.

Why should a customer choose your company over a box store or another retail store?
We are real with our customers.  We don’t tell them that we are going to install their whole house for $99, then double to triple the price on everything else.  Our prices are not only fair, they are nearly unbeatable.  Bring in a quote from a box store and we can almost guarantee to beat it.

What is the best part about your position?
I like meeting a very large variety of people that come into the store every day.  It runs the gambit from an elderly lady who grew up in my small hometown in Minnesota to the Director of Marketing for the MGM to professional ball players and famous actors.

Why do you think customers should purchase from our company rather than another store?
We will do anything to make sure that things go as smooth as possible with your entire experience here.  If there are any unforeseen hiccups along the way, we will do anything in our power to make sure that you are completely happy in the end regardless.

What’s your favorite floor in your home and why?
My absolute favorite floor in my house is a 6×9 area in my living room.  You guessed it; I have to coolest looking area rug you will ever see.  Besides that, I love the travertine that I have in my kitchen and dining room.

If you could have any product that your company sells in your home what would it be?
There is a natural stone that we sell called Pakistan green onyx.  I can’t even describe how sweet it looks nor can I really describe what it looks like.  Check it out on Google and prepare to be amazed.