If you have a passion for granite and love working with people who have the same passion, you’re in luck! We are actually looking for an experienced granite professional to manage field operations and area management.

Must have:

• Quality Assurance
• Field supervision experience

If this sounds like the job for you, please fax your resumé and salary history to:

•  702-458-6294 Attn:  Angel
• OR Email to astearns@carpetsnmore.com

Please take a few moments to get to know Las Vegas employee Stuart Harris a little better!

What is your name and position with Carpets N More? Retail Store Manager at the Craig Rd Store IE Sales Person Extraordinaire.

How long have you been with the company? I’m not sure. What time is it?

What is your favorite thing about Carpets N More? The freedom to be myself and provide the kind of service that I would want.

What do you think makes Carpets N More unique? People like me that care about what they do.

Do you have a memorable customer experience that you can share? I love all my Customers but one Lady that wasn’t even my Customer handmade some thank you cards for me that matched my business cards. Very special.

Why should a customer choose Carpets N More over a box store or another retail store? We care about the job that we do and stand by it. Personal service.

What is the best part about your position? See # 3

If there’s one thing you could tell past, current or future customers, what would it be? Don’t forget to remember me! (See Carrie Underwood)

What’s your favorite floor in your home and why? My carpet and the duet pad in my bedroom. Very cozy!

If you could have any product that Carpets N More sells in your home what would it be? New counters and closet organizes. I dream of closet organizers.

Please take a few moments to get to know Las Vegas employee Stuart Harris a little better!

What is your name and position with Carpets N More? Retail Store Manager at the Craig Rd Store IE Sales Person Extraordinaire.

How long have you been with the company? I’m not sure. What time is it?

What is your favorite thing about Carpets N More? The freedom to be myself and provide the kind of service that I would want.

What do you think makes Carpets N More unique? People like me that care about what they do.

Do you have a memorable customer experience that you can share? I love all my Customers but one Lady that wasn’t even my Customer handmade some thank you cards for me that matched my business cards. Very special.

Why should a customer choose Carpets N More over a box store or another retail store? We care about the job that we do and stand by it. Personal service.

What is the best part about your position? See # 3

If there’s one thing you could tell past, current or future customers, what would it be? Don’t forget to remember me! (See Carrie Underwood)

What’s your favorite floor in your home and why? My carpet and the duet pad in my bedroom. Very cozy!

If you could have any product that Carpets N More sells in your home what would it be? New counters and closet organizes. I dream of closet organizers.

What is your name and position with your company?

Sarah Alexander, Design & Sales specialist- assist customers on everything

How long have you been with the company?

Since Feb 23 2010

What is your favorite thing about your company?

Beautiful showroom to work in and the family-like environment.

What do you think makes your company unique?

Our clients are of all types from residential home owners, to architects, to builders, to designers.

Do you have a memorable customer experience that you can share?

It’s nice to watch our fans/ customers become fans on Facebook and follow the company in that way.

Why should a customer choose your company over a box store or another retail store?

Personalized attention and excellent service

What is the best part about your position?

It’s different everyday.

Why do you think customers should purchase from our company rather than another store?

Because we’re the best!

What’s your favorite floor in your home and why?

I live in an apartment, I guess I’d say the berber frieze because it’s cleans up pretty easily.

If you could have any product that your company sells in your home what would it be?

Acacia walnut! Love love love it!

In an effort to help you get to know our team a little better, here’s the profile of Adam Chesin!

What is your name and position with your company?
My name is Adam Chesin.  I am the Retail Sales Manager for Carpets N More in Las Vegas.  I do whatever I can to provide the highest quality flooring service to the residents of Southern Nevada.
How long have you been with the company?

I have been with the company for just over three years, and many more to come.

What is your favorite thing about your company?
I really enjoy the fact that the majority of people that work here have been working here for a long time.  It makes for a whole new level of trust and camaraderie between employees.

What do you think makes your company unique?
Carpets N More is completely unique in the sense that we do it all; commercial work, builder accounts, property management, and retail.  On top of that, we have a one of a kind retail showroom with a layout that I have never seen anywhere else.

Do you have a memorable customer experience that you can share?
I went out to a customer’s home for a customer service issue.  He was absolutely livid about something that was pretty minor and easily fixable.  After being yelled at for a solid 10 minutes, I apologized and explained that we would fix it immediately and what it would take to execute.  The gentleman, who was probably in his sixties, was pleased with my remedy and offered me a glass of iced tea.  I graciously accepted and went on to shoot pool at his house for 3 hours to follow.  He now comes into my store on occasion simply to visit.

Why should a customer choose your company over a box store or another retail store?
We are real with our customers.  We don’t tell them that we are going to install their whole house for $99, then double to triple the price on everything else.  Our prices are not only fair, they are nearly unbeatable.  Bring in a quote from a box store and we can almost guarantee to beat it.

What is the best part about your position?
I like meeting a very large variety of people that come into the store every day.  It runs the gambit from an elderly lady who grew up in my small hometown in Minnesota to the Director of Marketing for the MGM to professional ball players and famous actors.

Why do you think customers should purchase from our company rather than another store?
We will do anything to make sure that things go as smooth as possible with your entire experience here.  If there are any unforeseen hiccups along the way, we will do anything in our power to make sure that you are completely happy in the end regardless.

What’s your favorite floor in your home and why?
My absolute favorite floor in my house is a 6×9 area in my living room.  You guessed it; I have to coolest looking area rug you will ever see.  Besides that, I love the travertine that I have in my kitchen and dining room.

If you could have any product that your company sells in your home what would it be?
There is a natural stone that we sell called Pakistan green onyx.  I can’t even describe how sweet it looks nor can I really describe what it looks like.  Check it out on Google and prepare to be amazed.

Below is an interview with Design Consultant Karin Stalteri. Please read on to get to know Karin a little better!

What is your name and position with Carpets N More? Karin Stalteri – Design Consultant / Residential Contract Manager. I work in a dual role both as a design consultant meeting with customers to pick out their flooring and countertops as well as manage residential builder accounts.

How long have you been with the company? A little over 2 years

What is your favorite thing about Carpets N More? Getting to use my creativity

What do you think makes Carpets N More unique? We are able to provide our customers with great pricing because we do so much volume as opposed to some other stores and design centers that have very little work and are not able to pass on or provide their customers with these types of discounts and pricing.

Do you have a memorable customer experience that you can share? Just about every experience is memorable. I always enjoy the ones where people really care about their home and having it be something special.  I encourage people to take the time to really make smart choices that they are going to love now and for years to come.

Why should a customer choose Carpets N More over a box store or another retail store? Better pricing and customer service

What is the best part about your position? Helping people create a unique home.

If there’s one thing you could tell past, current or future customers, what would it be? Seal your grout and don’t get carpet that is too light!

What’s your favorite floor in your home and why? My entryway. I have a custom made medallion and it creates a great first impression.

If you could have any product that Carpets N More sells in your home what would it be? Antico Hardwood

The Carpets N More Colorado location’s website is now up and running. We’d like to take a few minutes to tell you about some of the features and benefits of the site. You can find the website at www.carpetsnmorecolorado.com or by clicking here.

First, if you’d like, you can learn more about us or the services we offer.

If you have flooring, window covering or countertop needs, you can:

• Learn more about individual products by watching videos on what you need to know before you buy, product information or maintenance information. Here you can also get information about how to clean specific stains.
• If you can learn about individual products by clicking on the type you are interested in at the top of the home page and even shop for products in the product catalog. Click here to see the carpet page.

Whether you are in the market for new flooring or are just curious, you might enjoy our design tools section. It includes:

• Answers to Frequently Asked Questions
• Virtual Room Designer where you can try on different products in different room scenes or upload a photo of your own room.
• How I live quiz to learn about what products are best for your lifestyle
• What I like questionnaire to learn about your design style
• Design Styles to learn about different design style options
• Designers Corner is where you can read articles about various design topics
• Gallery of floors is a selection of room scene images displayed by flooring type to help you get ideas
• AND access to your own workbook so you can store and share things you like!

Other portions of the site include a green section for environmental advice and education and a page where you can join our online community by reading the Carpets N More blog, join us on Facebook or Follow us on Twitter!

We hope you enjoy our site. Please let us know if you have any ideas on things you would like to see on the site! We value your opinion.

In an effort for you to get to know our team better, below is an interview with our very own Libby Lockett. See below to learn more about Libby and Carpets N More! Thanks, Libby!

1.    What is your name and position with Carpets N More? (not just your title, tell us what you really do!)  My Name is Libby. I am the Customer Service Manager. I handle all flooring related issues needed after flooring is installed. I work with problems from the original install, purchase order situations from builders, extra material needed.  I work with retail customers as well as various builder accounts. I spend my day handling situations that are usually problems for clients and getting fast resolution and service to them.

2.    How long have you been with the company? – I have been with Carpets N More since March of 2004.  I started out handling strictly the KB Homes account and have over time, taken over the retail homeowners and several various other builders.  I actually knew nothing about flooring when Steve took a chance on a girl with no flooring knowledge..and I have since learned so much, and continue to grow every day.

3.    What is your favorite thing about Carpets N More?- Working here allows me to apply and further develop my skills in customer service and the flooring industry. The management team allows me the opportunity to be who I am and utilize my skills in customer service. I am given the opportunity to make decisions and utilize my abilities for problem solving and grow within myself and my field.  I also enjoyed taking over retail customer service, making sure to get issues resolved in a
timely manner that reflects well on our company. I get tremendous satisfaction in seeing finalization on work and negotiating final payment for our company on work completed.

4.    What do you think makes Carpets N More unique? – Carpets N More has a unique sense I think due to the family feeling we have here. I truly have to say I Love Steve Chesin…He is an awesome person and I couldn’t imagine working for anyone else, after having worked for him.  Everyone here strives for the same goal..customer satisfaction.  We go above and beyond the normal buying experience for our homeowners, and everyone is committed from the original meeting with sales, to installation and any customer service needed afterwards.  Our homeowners are not left hanging.

5.    Do you have a memorable customer experience that you can share?- I had a homeowner several years ago that we did a tile install for and she was very persistent in what she wanted, we will say.  I think what made her so memorable was threw approx a month of scheduling, repairs, her changing her mind, just several different things, when all was said and done, she called me and thanked me for my patience, and invited me to tea and crumpets…that’s one you don’t get everyday.  That really stuck with me.  Any customer service experience I have when a homeowner tells me “thanks so much, I appreciate your follow up, I appreciate the prompt call, I appreciate the prompt service” , is what it’s all about everyday for me. I like to leave my homeowners with a “feel good” experience so they will tell all their friends and so on.

6.    Why should a customer choose Carpets N More over a box store or another retail store? – Because they will not receive the total service package we offer.  From the first time they step into our showroom threw the first time they need me, our employees go above and beyond for our clients.  We stand behind our products and our workmanship. When you call Carpets N More, you get just what we say   MORE  !!

7.    What is the best part about your position?-Customer Satisfaction..making our client’s happy. Making sure they are completely satisfied with their installs.  And if there is an issue needed, knowing I am on top of it and from that point they will tell other potential customers how awesome we are.  The most important thing in my position is to keep homeowners calm, keep in touch and reassure them. If I have an ongoing issue, sometimes just a simple call to say “ I have not forgot about you” , makes all the difference.. the best part about my position is SATISFYING HOMEOWNERS SO THEY WILL CONTINUE TO SHOP AT CARPETS N MORE AND SO WILL THEIR FRIENDS.

8.    If there’s one thing you could tell past, current or future customers, what would it be?- Let us install your flooring. You will not regret it..we are awesome from start to finish.  We have the best team around.

9.    What’s your favorite floor in your home and why? – I am a carpet kind of gal. I like the warm feeling under my feet.

10.    If you could have any product that Carpets N More sells in your home what would it be?  Carpet..all the way. Wood is nice, but I prefer a warm snuggly feeling.

In an effort for you to get to know our team better, below is an interview with our very own Libby Lockett. See below to learn more about Libby and Carpets N More! Thanks, Libby!

1.    What is your name and position with Carpets N More? (not just your title, tell us what you really do!)  My Name is Libby. I am the Customer Service Manager. I handle all flooring related issues needed after flooring is installed. I work with problems from the original install, purchase order situations from builders, extra material needed.  I work with retail customers as well as various builder accounts. I spend my day handling situations that are usually problems for clients and getting fast resolution and service to them.

2.    How long have you been with the company? – I have been with Carpets N More since March of 2004.  I started out handling strictly the KB Homes account and have over time, taken over the retail homeowners and several various other builders.  I actually knew nothing about flooring when Steve took a chance on a girl with no flooring knowledge..and I have since learned so much, and continue to grow every day.

3.    What is your favorite thing about Carpets N More?- Working here allows me to apply and further develop my skills in customer service and the flooring industry. The management team allows me the opportunity to be who I am and utilize my skills in customer service. I am given the opportunity to make decisions and utilize my abilities for problem solving and grow within myself and my field.  I also enjoyed taking over retail customer service, making sure to get issues resolved in a
timely manner that reflects well on our company. I get tremendous satisfaction in seeing finalization on work and negotiating final payment for our company on work completed.

4.    What do you think makes Carpets N More unique? – Carpets N More has a unique sense I think due to the family feeling we have here. I truly have to say I Love Steve Chesin…He is an awesome person and I couldn’t imagine working for anyone else, after having worked for him.  Everyone here strives for the same goal..customer satisfaction.  We go above and beyond the normal buying experience for our homeowners, and everyone is committed from the original meeting with sales, to installation and any customer service needed afterwards.  Our homeowners are not left hanging.

5.    Do you have a memorable customer experience that you can share?- I had a homeowner several years ago that we did a tile install for and she was very persistent in what she wanted, we will say.  I think what made her so memorable was threw approx a month of scheduling, repairs, her changing her mind, just several different things, when all was said and done, she called me and thanked me for my patience, and invited me to tea and crumpets…that’s one you don’t get everyday.  That really stuck with me.  Any customer service experience I have when a homeowner tells me “thanks so much, I appreciate your follow up, I appreciate the prompt call, I appreciate the prompt service” , is what it’s all about everyday for me. I like to leave my homeowners with a “feel good” experience so they will tell all their friends and so on.

6.    Why should a customer choose Carpets N More over a box store or another retail store? – Because they will not receive the total service package we offer.  From the first time they step into our showroom threw the first time they need me, our employees go above and beyond for our clients.  We stand behind our products and our workmanship. When you call Carpets N More, you get just what we say   MORE  !!

7.    What is the best part about your position?-Customer Satisfaction..making our client’s happy. Making sure they are completely satisfied with their installs.  And if there is an issue needed, knowing I am on top of it and from that point they will tell other potential customers how awesome we are.  The most important thing in my position is to keep homeowners calm, keep in touch and reassure them. If I have an ongoing issue, sometimes just a simple call to say “ I have not forgot about you” , makes all the difference.. the best part about my position is SATISFYING HOMEOWNERS SO THEY WILL CONTINUE TO SHOP AT CARPETS N MORE AND SO WILL THEIR FRIENDS.

8.    If there’s one thing you could tell past, current or future customers, what would it be?- Let us install your flooring. You will not regret it..we are awesome from start to finish.  We have the best team around.

9.    What’s your favorite floor in your home and why? – I am a carpet kind of gal. I like the warm feeling under my feet.

10.    If you could have any product that Carpets N More sells in your home what would it be?  Carpet..all the way. Wood is nice, but I prefer a warm snuggly feeling.